Returns & Exchanges
At Born Primitive, we stand by the quality of our gear and want to ensure you have the perfect fit for your training. We offer a 30-day window for returns and exchanges on all unwashed and unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Select your preferred return method to generate a prepaid shipping label or a QR code for easy drop-off at a designated carrier location.
Package Your Gear
Place your items securely in the original packaging or a sturdy mailer, ensuring all original tags are still attached to the garments.
Drop Off and Track
Hand your package to the shipping carrier; once our warehouse receives and inspects the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing